Title: Compressor OEM improved levels of service, equipment performance, and operational efficiencies.
PROBLEM
Company is a mid-size OEM of compressors and welding/cutting equipment.
Company was focusing on growth and the need to continually evolve its business and stay relevant. They embarked on a Digital Transformation journey with a focus on Internet of Things (IoT).
Previous efforts by the company required years working on developing in-house systems. They hoped to not repeat that situation.
Many products with long service life posed challenges for IoT-readiness and deployment.
SOLUTION
PTC ThingWorx and Microsoft Azure IoT used to conduct several pilot projects across business units focused on adding value to the core products.
PTC ThingWorx was implemented to integrate with multiple business units, maintain centralized data sharing, and enable flexible solutions across many customers.
Capabilities used in the solution included predictive and prescriptive analytics used with alerts and notifications to provide advance warnings of potential failures of compressors in the field.
RESULT
The well-planned and executed solution provided several benefits to the client:
- Increased equipment performance and uptime for the customer.
- Improved response times for issues in the field.
- Data available to innovate and invent products for better value to the customer and drive new revenue streams for the OEM manufacturer.
- Smooth rollout, sometimes in a matter of months.
The company is now using PTC ThingWorx in its own operations for operational improvements and to close the loop between production and the products used in the field